First: Download Your IEPF Rejection Letter
Before doing anything else, get the official rejection letter. This is the most important step — the letter contains the specific reason your claim was rejected, and without knowing the exact reason, any fix you attempt may fail again.
How to download: Go to iepf.gov.in → Investor Services → Track IEPF-5 Status → Enter your SRN → The rejection letter should be downloadable from the status page. If it is not visible, contact the company's Nodal Officer directly and request a copy.
The 8 Most Common IEPF Rejection Reasons — and How to Fix Each
1. Signature Mismatch
Your current signature on the IEPF-5 form or Indemnity Bond does not match the signature in the company's old share records from decades ago.
2. Name Mismatch
The name in the company's share register does not exactly match the name on your PAN card, Aadhaar, or the name you entered in IEPF-5.
3. Incomplete or Incorrect Documents
A required document was missing from your physical submission — commonly: Indemnity Bond not notarized, Advance Receipt missing, PAN copy not attested, or original certificate not enclosed when required.
4. Demat Account Mismatch
The demat account details (DP ID, Client ID) in your IEPF-5 filing do not match the demat statement you submitted, or the name on the demat account doesn't match the claimant's name.
5. Folio Number Mismatch or Wrong Year Claimed
The folio number entered in IEPF-5 doesn't match what is in the company's records, or the financial year specified in IEPF-5 doesn't match the year dividends were actually transferred to IEPF.
6. Company Objection (Nodal Officer Raised an Issue)
The company's Nodal Officer raised a specific objection — this could be because the company disputes the shareholding record, suspects a fraud risk, or has an internal compliance issue with the claim.
7. Documents Sent After 120-Day Deadline
Physical documents must reach the company's Nodal Officer within 120 days of filing IEPF-5 online. If sent late, the claim is automatically rejected.
8. Legal Heir Documents Insufficient
For claims filed by legal heirs after the shareholder's death — the succession certificate, legal heir certificate, or NOC from co-heirs was not in proper form or was missing.
Step-by-Step: How to Refile IEPF Claim After Rejection
How Many Times Can an IEPF Claim Be Rejected?
There is no legal limit on how many times you can refile an IEPF claim. However, each rejection followed by refiling adds 4–12 months to the total timeline. Investors who have been rejected 2–3 times are often missing something fundamental in the document set or have an unresolved name/signature mismatch.
If your claim has been rejected more than once, it is strongly recommended to take professional help rather than repeating the same approach. ClaimMyFunds at +91 90818 47140 has resolved multiple-rejection cases where investors had been attempting for 2–3 years without success.