IEPF Claim Guide · 2025

How to Check Your IEPF Claim Status Online

You filed Form IEPF-5. Now what? This guide explains exactly how to track your claim on the MCA portal, what every status code means, and what to do when your claim is stuck or pending.

7 min read Updated June 2026

Why Tracking Your IEPF Claim Status Matters

After filing Form IEPF-5, most investors assume the process is automatic and wait months without checking. That is a costly mistake. IEPF claims can go into a "Deficient" state for weeks — and if you don't act within the specified time window, your claim may be closed and you'll need to start over.

Regularly checking your claim status (every 2–3 weeks) lets you spot problems early, respond to Nodal Officer queries, and follow up before your claim lapses. This guide explains exactly how to do that.

Step-by-Step: How to Check IEPF Claim Status on MCA Portal

1
Go to the IEPF PortalVisit iepf.gov.in or go directly to the MCA portal at mca.gov.in. Both routes lead to the same IEPF services section.
2
Navigate to Investor ServicesClick on "Investor Services" in the menu. Look for "Track IEPF-5 Claim Status" or "IEPF Claim Status" — the exact label may vary by portal update.
3
Enter Your SRN NumberYour SRN (Service Request Number) is a unique code printed on the IEPF-5 acknowledgement that was generated when you filed online. It looks like "A12345678" or similar. Keep this number safe — you'll need it throughout the process.
4
Enter Company CIN (if required)Some status checks ask for the company's CIN (Corporate Identity Number). You can find the CIN on the MCA company master data search for your company.
5
Read the Status and ActThe status will appear along with any remarks or deficiency reasons. Read the complete reason — the action required depends entirely on the specific status code shown.
Tip: Screenshot or save the status page each time you check. This creates a paper trail in case of disputes with the company's Nodal Officer later.

What Every IEPF Claim Status Code Means

The MCA portal uses several status codes. Here is what each one means and what action (if any) you need to take:

SUBMITTED / PENDING WITH COMPANY

Your IEPF-5 has been filed online and received by MCA. Physical documents have not yet reached or been logged by the Nodal Officer. Action: If you haven't already, courier your physical documents immediately. Must be done within 120 days of IEPF-5 filing.

UNDER VERIFICATION / PENDING WITH NODAL OFFICER

The Nodal Officer has received your documents and is reviewing them. This is the normal processing stage. Action: No immediate action needed. Check again in 2–3 weeks. Typical duration: 30–60 days.

DEFICIENT

The Nodal Officer found a problem with your documents — missing document, signature mismatch, name discrepancy, incorrect demat details, or incomplete Indemnity Bond. Action: Read the specific deficiency reason. Rectify and resubmit corrected documents to the Nodal Officer within the specified window. Do not refile IEPF-5 unless specifically asked.

REJECTED

The claim was formally rejected by the Nodal Officer or IEPF Authority. A rejection letter should be available on the portal. Action: Download the rejection letter, identify the exact reason, fix the root cause, file a fresh IEPF-5, and resubmit. See our IEPF rejection guide for detailed steps.

APPROVED / CREDIT PENDING

The IEPF Authority has approved your claim. Shares are queued to be credited to your demat account. Action: No action needed. Shares should appear in your demat account within 15–30 working days. Verify your demat account details were submitted correctly.

SHARES CREDITED / COMPLETED

Shares have been transferred to your demat account and dividends (if any) to your bank account. Action: Log in to your demat account and verify the shares appear correctly. The claim is complete.

What to Do If Your Claim Is Stuck for Months

If your claim has been in "Under Verification" or "Submitted" status for more than 90 days with no movement, you need to escalate. Here are the steps:

Important: Do not file a fresh IEPF-5 for a claim that is "Under Verification." Filing a duplicate form will create confusion and can actually delay your original claim. Only file fresh if the previous claim was formally Rejected or Deficient and you were asked to refile.

Documents You Need to Have Ready Throughout the Process

Keep these documents accessible at all times after filing — you may need them to respond to Nodal Officer queries:

How Long Each IEPF Claim Stage Typically Takes

Stage Typical Duration Status on Portal
IEPF-5 filed online to document dispatch 0–15 days Submitted
Document transit and Nodal Officer logging 7–21 days Pending with Company
Nodal Officer verification 30–60 days Under Verification
IEPF Authority processing after Nodal report 60–120 days Pending with IEPF
Share credit after approval 15–30 working days Approved / Credit Pending

Total typical timeline: 4–9 months for a straightforward claim. Complex cases (legal heirs, NRIs, physical shares, company objections) can take 10–18 months.

Frequently Asked Questions

Check at iepf.gov.in under Investor Services → Track IEPF-5 Status. You need your SRN (Service Request Number) from your IEPF-5 acknowledgement.
'Under Verification' means the company's Nodal Officer has received your physical documents and is reviewing them. No action is needed from you unless the Nodal Officer contacts you about a deficiency. This stage typically takes 30–60 days.
'Deficient' means missing or incorrect documents were found. Read the specific deficiency reason carefully, rectify the exact issue (get the missing document, correct the signature, update demat details), and resubmit corrected documents to the Nodal Officer within the specified timeframe.
'Submitted' means IEPF-5 is filed online but physical documents haven't been logged by the Nodal Officer yet. This typically lasts 15–45 days after you courier the documents. Remember: physical documents must reach the Nodal Officer within 120 days of IEPF-5 filing.
After approval, shares are typically credited within 15–30 working days. If credit is delayed beyond 45 days, contact ClaimMyFunds at +91 90818 47140 or the IEPF Authority helpdesk with your SRN and approval details.

Need Help With Your IEPF Claim?

Whether your claim is stuck, deficient, or rejected — ClaimMyFunds provides end-to-end IEPF claim assistance with follow-up at every stage.

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