Quick answer: An RTA (Registrar and Transfer Agent) such as KFin Technologies or MUFG Intime (formerly Link Intime) maintains a company's shareholder records and processes forms that are submitted correctly. It does not investigate your case, trace a lost holding, or prepare your paperwork. ClaimMyFunds is a share-recovery service: we do the tracing, document preparation and follow-up, and then deal with the RTA and the IEPF Authority on your behalf until the shares reach your demat account.
What an RTA actually does
Companies outsource their shareholder record-keeping to an RTA. When you send a properly completed form — a KYC update, a transmission request, a dematerialisation request — the RTA processes it against the company's records. RTAs are essential infrastructure, but they are not case managers: they will not tell you which route your case needs, fix a name or signature mismatch for you, or chase a stuck claim.
If your paperwork is incomplete or the route is wrong, the RTA simply marks the request deficient and returns it. That is where most people get stuck.
What ClaimMyFunds does differently
We work for you, not for the company. Our job is to get the shares back into your hands with the least friction:
- Trace old or forgotten holdings, even with partial information
- Work out the correct route — duplicate certificate, KYC, transmission, transposition, demat or IEPF
- Prepare the full document set so it is accepted the first time
- Deal with the RTA, company and IEPF Authority on your behalf
- Follow the case through until shares are credited and dividends are paid
In other words, we handle everything up to and including the RTA — so you are not left decoding forms and rejection letters on your own.
RTA vs ClaimMyFunds at a glance
So do you still need the RTA?
Yes — every physical-share case eventually passes through the company's RTA, because that is where the records live. The question is whether you deal with the RTA alone, or have ClaimMyFunds prepare the case correctly and manage that interaction for you. For a decades-old certificate, a deceased holder, or an IEPF transfer, having someone who does this every day is usually the difference between a clean recovery and a file that keeps bouncing back.
Not sure which RTA holds your company's records, or where to start? Send us the name on the certificate and we will map it out for free on +91 90818 47140.
Frequently asked questions
Is ClaimMyFunds an RTA like KFin or MUFG Intime?
No. An RTA maintains a company's shareholder records. ClaimMyFunds is a share-recovery service that traces holdings, prepares your documents, and deals with the RTA and IEPF Authority on your behalf.
Can I recover my shares directly through the RTA myself?
You can submit forms to the RTA yourself, but the RTA will not build the case for you or fix mismatches. If the paperwork or route is wrong it is returned as deficient, which is the most common reason claims stall.
Does ClaimMyFunds charge an advance fee?
No. The first assessment is free and there is no advance fee — ClaimMyFunds tells you whether a case is recoverable before any fee is discussed. Call +91 90818 47140.
Which RTA holds my company's shares?
It depends on the company — common RTAs include KFin Technologies and MUFG Intime (formerly Link Intime). ClaimMyFunds can identify the right RTA for your holding as part of the free case check.